1. Introduction
This Privacy Policy explains how BlockBuddy collects, uses, and protects your information when you use our Minecraft and web hosting services.
2. Information We Collect
We may collect the following information:
- Your email address and contact information
- Billing details (via secure third-party processors)
- IP address and usage logs for security and diagnostics
- Server usage and performance data
- Any messages you send via support or Discord
3. How We Use Your Information
We use your information to:
- Provide and maintain hosting services
- Process payments and provide account access
- Monitor performance and uptime
- Respond to support requests
- Maintain the security and integrity of our platform
- Comply with legal requirements
4. Data Sharing & Security
We do not sell or share your personal data with third parties except:
- Trusted payment processors (e.g., Stripe, PayPal)
- Legal authorities, if required by law
We implement security measures to protect your data, including encrypted connections (SSL) and access control to sensitive systems.
5. Monitoring & Server Scanning
To ensure a safe hosting environment for all users, BlockBuddy actively monitors server activity for suspicious or harmful behavior. If unusual or unauthorized activity is detected, we reserve the right to scan your server files for malware or malicious content. Detection of malicious or unauthorized files may result in suspension or removal of your server and further action on your account.
6. Cookies
Our website may use cookies for session management and analytics. By using our website, you consent to the use of cookies unless disabled in your browser settings.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request deletion of your account and data
- Contact us regarding any privacy concerns
To exercise these rights, email us at support@blockbuddy.host.
8. Changes to This Policy
This policy may be updated occasionally. We will post any changes on this page. Your continued use of our services after changes are posted constitutes your agreement to the new terms.
9. Contact
For questions about this Privacy Policy, email us at support@blockbuddy.host or contact us via Discord at blockbuddy.host.